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Why Facebook Is Still a Game-Changer for Small Businesses in New Zealand

With new platforms constantly emerging, it’s easy to dismiss Facebook as a thing of the past.


However, if you're running a small business in New Zealand, overlooking Facebook could mean missing out on a significant opportunity to connect with your local community and boost your business.



Facebook’s relevance is waning?


Many small business owners today believe that Facebook’s relevance is waning, especially as newer, flashier social media platforms like TikTok and Instagram dominate the digital space.


This misconception often leads to businesses shifting their entire focus away from Facebook, potentially leaving untapped potential and revenue on the table.


Although these platforms brought some traffic


Imagine Sarah, who runs a cozy artisan coffee shop in Wellington. Initially, she focused solely on Instagram and TikTok for her marketing efforts, drawn by their visual appeal and trendiness.


Although these platforms brought some traffic, the results were inconsistent, and her local reach wasn’t what she expected.


A fellow business owner recommended she reinvest her time in Facebook. Skeptical but open-minded, Sarah optimized her Facebook page, started posting community-centric updates, ran a few targeted ads, and even joined local business groups.


Within a few months, her local following grew significantly, and she saw a 30% increase in customer footfall from posts that resonated with her audience.



Here’s why Facebook is still relevant


Here’s why Facebook is still relevant for small businesses in New Zealand and how you can leverage it:


  1. Local Reach and Community Engagement:

    • Facebook Groups: Utilize local community and business groups where your target audience spends time.

    • Event Creation: Perfect for advertising local events, special promotions, or collaborations.

  2. Targeted Advertising:

    • Geo-Targeting Features: Facebook's ad platform allows you to target audiences by location, age, interests, and more.

    • Budget-Friendly: With flexible budget options, small businesses can run effective ad campaigns without draining their marketing budget.

  3. Customer Interaction and Trust:

    • Direct Communication: The Messenger feature enables quick responses, enhancing customer service.

    • Reviews and Recommendations: Encourage satisfied customers to leave positive reviews, bolstering trust in your business.

  4. Content Versatility:

    • Facebook supports a variety of content types, including text posts, images, videos, and live streams, allowing you to experiment and see what resonates most with your audience.

  5. Insights and Data:

    • Analytics Tools: Facebook’s built-in analytics tools help you monitor which types of posts perform best and adjust your strategy accordingly.


For small businesses in New Zealand


For small businesses in New Zealand, Facebook remains a powerful tool that, when used strategically, can drive real results.


While it’s crucial to have a presence on various platforms, don't underestimate Facebook’s capacity to build community, enhance local visibility, and provide affordable advertising solutions.


The next time you're mapping out your social media strategy, remember that sometimes, sticking with the classics can offer the biggest wins.

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